JAPANeid Point Rewards

    Earn Points. Save More.

    Thank you for shopping with JAPANeid! Every purchase brings you closer to your next reward. Here's how our points program works.

    How to Earn Points

    • Earn 1 point for every ¥100 spent on eligible items.
    • Points are awarded 10 days after your order is fulfilled.
    • Earn points in-store at our Osaka shop too!
    • Points cannot be earned on sale items or non-food items.

    How to Redeem Points

    • 1 point = ¥1 discount on your next order.
    • Redeem online from the cart page before checkout.
    • Redeem in-store at our Osaka shop at the time of purchase.
    • Points cannot be redeemed on sale items or non-food items.

    Points Expiry

    • Points are valid for 1 year from the date they are awarded.
    • Make sure to use your points before they expire!

    Frequently Asked Questions

    When will I receive my points?
    Points are credited to your account 10 days after your order has been fulfilled and shipped.

    Which items are eligible for points?
    Points can be earned and redeemed on food items only, at regular price. Sale items and non-food items are excluded.

    Where do I redeem my points?
    You can apply your points on the cart page before checkout, or in-store at our Osaka shop at the time of purchase.

    Can I earn points at the Osaka shop?
    Yes! Points can be earned when you shop in-store at our Osaka location. You must have a JAPANeid account to earn points in-store.

    Can I use my points at the Osaka shop?
    Yes! Show the QR code in your JAPANeid account when making a payment to use your points.

    Do my points expire?
    Yes, points expire 1 year from the date they are earned.

    How do I check my points balance?
    Log in to your JAPANeid account and your current points balance will be displayed on your account page.

    Have more questions? Contact us — we're happy to help!