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Frequently Asked Questions
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What is JAPANeid?
JAPANeid is a souvenir shop in Osaka that caters to Muslims.
We also have an online shop that offers overseas shipping and local delivery.
Click below for more details:
What is your Muslim-friendly/Halal Policy?
We are not a Halal certification organization. However, we guarantee that all the snacks featured in our packs have been pre-checked and deemed Muslim-friendly.
For more details, please read here
I think my snacks are expired!
Let's take a deep breath and calm down! Japan writes their snacks in the YEAR/MONTH/DATE format. So, if it says 2023/7/25 or 23/7/25, it means 25 July 2023.
Some also written as YEAR/MONTH format only. For example, 2023/08 (means August 2023)
We would never sell you expired items. If you're worried that your item has expired, contact us via Contact Form below and please prepare a clear photo of the treat along with the expiration date for our follow up.